If you receive the product and upon arrival and they have been damaged, destroyed or are defective, you are entitled to return the product to us within 14 days of receipt of the product by Immediately notifying us via email of the nature and details of the issue. We will advise and assist you with the returns process.
Change of mind
If you have simply changed your mind, we will provide you with an opportunity to exchange the product for another product of equal value, on the basis that within 7 days of receipt of the product you notify us via email explaining your reasons for requesting to exchange. All tags and labels must still be intact and in its original packaging. You will be liable for the postage fees for the return of the product. We are not liable for any lost products in transit so it is recommended that you use registered post with tracking.
Please email us at firstname.lastname@example.org for return address details or any issues with your product.